Privacy Policy

Privacy Policy

Last updated: October 01, 2023

Introduction

This privacy notice for Camou College of Creativity (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), including when you download and use our mobile application, or engage with us in other related ways such as sales, marketing or events.

Summary of Key Points

We process personal information based on your interactions with us and the Services, the choices you make, and the products and features you use. We do not process sensitive personal information, and we do not receive information from third parties. We process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. Depending on your location, applicable privacy laws may grant you rights regarding your personal information.

1. What Information Do We Collect?

In short: we collect personal information that you provide to us. We collect personal information that you voluntarily disclose when registering for our Services, expressing interest in our products and services, participating in activities via our platform, or when contacting us directly. The types of personal information we may collect include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Passwords
  • Contact preferences
  • Contact or authentication data
  • Parental details

Sensitive information. We do not process sensitive information.

Application data. If you use our mobile application(s), we may request access to features on your device (such as the camera, reminders and storage) and may send push notifications. Permissions can be changed in your device settings. This information mainly supports the secure operation of our applications, troubleshooting, and internal analytics and reporting. All personal information you disclose must be accurate and complete; please notify us of any changes.

2. How Do We Process Your Information?

In short: we process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. This includes facilitating account creation and authentication, responding to user inquiries and offering support, and fulfilling and managing your orders, payments, returns and exchanges made through the Services.

3. When and With Whom Do We Share Your Personal Information?

In short: we may share information in specific situations described in this section. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company (business transfers).

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies, and how you can refuse certain cookies, is detailed in our Cookie Notice.

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it, or securely store and isolate it from further processing until deletion is possible.

6. What Are Your Privacy Rights?

You may review, change or terminate your account at any time. Where we rely on your consent, you may withdraw it at any time by contacting us — this will not affect the lawfulness of processing before withdrawal. To review, change or terminate your account, log in to your account settings or contact us. For questions about your privacy rights, email us at camouapp@camou.edu.my.

7. Controls for Do-Not-Track Features

Most browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. As no uniform technology standard for recognising DNT signals has been finalised, we do not currently respond to DNT signals. If a standard is adopted that we must follow, we will update this notice.

8. Data Breach Notification

If we become aware of a data breach impacting your personal information, we will assess its scope and impact, promptly notify affected users, implement corrective measures, and coordinate with relevant legal and regulatory authorities as required.

9. Do We Make Updates to This Notice?

If you have questions or comments about this notice, you may email us at camouapp@camou.edu.my or contact us by post at Camou Academy.

10. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to the personal information we collect from you, to change that information, or to delete it. To make a request, please contact us using the details above.